ClaimSense Platform Features
Four pillars of an AI-native claims platform — from automated case handling to enterprise-grade infrastructure.
Automated Case Pre-processing by AI Agents
Every incoming claim is picked up by AI agents that analyze, structure, and enrich the case before it reaches a human handler. The agents extract key information from all documents and communications, build a complete case summary with suggested outcomes, and log every step of their reasoning.
Agentic Workflow Designer & Templates
Start with proven claim handling methodologies built into ClaimSense, or use the visual workflow builder to design processes that match your company's specific rules, approval chains, and edge cases. Every workflow is fully customizable and versioned.
Chat Across All Cases & Interactive Claim Analytics
Ask questions across your entire claim portfolio in natural language. Instantly search documents, emails, call recordings, and notes — then drill into analytics dashboards that reveal patterns, bottlenecks, and satisfaction drivers. Management gets real-time interactive insights to steer operations.
Full Claim Core System
The platform acts as a full claim management core, securely storing claim data and all processing actions. Complete audit trails, activity logging, and role-based access control ensure compliance and transparency. Enterprise-grade security standards protect all data and system access.
Deploy on Your Infrastructure
ClaimSense runs on Databricks and is fully deployable on your existing cloud infrastructure. Leverage your current data platform investments and simplify integration.
Unified data & AI platform
Microsoft Azure Cloud
Google Cloud Platform
Amazon Web Services
You have bigger priorities than building your own AI Agentic platform for Claims & Ops
Leave the AI-heavy lifting to us. Book a 30-minute call and see how your team can benefit from client intelligence right away — no internal build required.
Live demo on real data
See ClaimSense running with scenarios that mirror your workflow — ready to use, not ready to build.
Data source assessment
We’ll map your communication tools and estimate how fast you can go live.
Early-adopter pricing
Pilot customers get meaningful discounts as we bring ClaimSense to market.
Trusted by 25+ companies — Join leading organizations in Insurance, Healthcare, Banking, and more who have already transformed their processes with DataSentics, creators of ClaimSense.